Banking Software & IT Services for Banks

For many years of experience, IDS Software delivers various banking software solutions (portals, intranets, mobile apps, CRM, etc.), manages their successful implementation, integration, testing and deployment as well as ensures their solid support.

We provide both platform-based and custom banking software that serves the needs of retail and corporate banking and improves the relationships between financial facilities and their customers, attracting and retaining the most profitable clientele.

Internet banking

Answer the ever-growing customers’ needs for secure 24/7 access to their banking accounts with custom internet banking.
Whether you want to implement a solution from scratch or update your current obsolete software, IDS Software Vietnam will provide you with rich functional scope and ensure implementation of the best online banking practices. With custom internet banking solutions, your clients will be able to enjoy the following functionality:
- Get detailed information about their checking, savings and credit accounts
- Set up limits for their cards
- Make payments
- Transfer money between banking accounts
- Request bank statements or other applicable documents online
- Find a branch or ATMs in a particular location, and much more.

Mobile banking

Provide your customers with a full range of banking services on their phones.
Backed by years of experience in mobile app development, IDS will help you implement custom mobile banking software tailored to your specific needs. Our software solutions vary from basic to A-class mobile banking apps and include both core and advanced functionality (e.g., personal financial management, loyalty program integration, personalized bank product offering, augmented reality, and more).

Customer portal

Ensure safe and user-friendly co-working environment for your customers with customized SharePoint-based portals and banking solutions created from scratch.
Build B2C banking portals for ongoing communication and long-term relationships with your customers, or B2B portals with role-based content personalization, multiple logins for customer employees, clear portfolio manager, financial planning and other custom functions.

Banking CRM

With 11 years in CRM consulting, ScienceSoft can boost your effectiveness in various customer-facing activities such as:
- Cross-selling and up-selling
- Customer support
- Systematic lead nurturing
- Customer data management
- Channel activity tracking
- Customer experience management, and more.

Loyalty program management

Increase customer engagement with your brand and across multiple product lines through:
- Establishing omni-channel communications
- Adopting omni-channel approach for managing customer relationships
- Building flexible reward systems
- Including gamification elements, and more.

Banking data analytics

Tap into customer trends and liquidity forecasts, drive revenue and mitigate risks by converting raw data into actionable, reliable and consistent insights.
IDS Software Vietnam will help you implement the following types of bank data analytics:
- Customer analytics (customer segmentation, attrition analysis, cross-sell effectiveness analysis, etc.);
- Channel analytics (analysis of branch transactions and customer traffic, analysis of click patterns, frequently accessed web-pages, search behavior, the most widely used mobile banking features, etc.);
- Marketing analytics (success of marketing campaigns, factors that increase sales, etc.);
- Risk analytics (credit risk, market risk, operational risk, liquidity risk, etc.);
- Performance analytics (sales performance, branch and digital channels performance and profitability, etc.).

Payment software

Harness the power of digital payments.
- Ensure fast and secure transactions with custom mobile payment solutions.
- Increase customer loyalty with NFC or QR-based mobile wallets that hold digital information about customers’ credit and debit cards, store coupons, loyalty programs, and more.
- Enable customers to make real-time, person-to-person (P2P) payments.
- Streamline the accounts payable process for your business clients.

Bank intranet

Help employees to work better together.
- Facilitate collaboration and communication between departments.
- Create unique environment for data sharing and informal communication.
- Ensure information consistency, better data management and search.
- Promote corporate values and strengthen a sense of community within the workplace.

Document management system

Ensure seamless and fully automated document circulation in your bank.
- Build a single library supporting multiple document templates.
- Create automated workflows for receiving, routing and completing documents.
- Ensure document compliance with internal standards and regulations.

Knowledge management solution

Make your bank’s corporate knowledge a competitive advantage.
- Create a corporate knowledge base and a unified discussion hub.
- Post information for corporate education.
- Share case studies, workshop materials, guidelines, FAQs and other knowledge items.
- Discuss events, ask questions, get consultations and do other activities with rich SharePoint knowledge management functionality.

Thrive with Banking Software

At IDS Software, we help our customers reap the following benefits:

Thrive with banking software - ScienceSoft

We Ensure Regulatory Compliance

IDS Software’s banking software solutions that we develop fully compliant with regulatory standards, including FRS requirements, Dodd-Frank Act, Payment Application Data Security Standard (PA-DSS), Payment Card Industry Data Security Standard (PCI-DSS), SOX, and others.

What We Offer

What we offer - ScienceSoft

Digital transformation consulting

Whether you need to develop an enterprise digital strategy or move to a new technology platform, ScienceSoft will work closely with you to improve your IT ecosystem. Our IT consultants will help you identify how banking solutions can reinvent your business, as well as help you choose the most suitable platform, and estimate costs.

IT-based customer experience consulting

With 9-year experience in developing CXM solutions, ScienceSoft clearly understands what makes excellent customer experience and how software can optimize and enhance all stages of the CXM cycle. Our CX consultants will guide you through a variety of solutions for customer experience management helping to choose and implement the most suitable ones.

Solution implementation

Backed by deep expertise in implementing platform-based solutions, ScienceSoft can meet the ever-changing needs of any banking environment at any scale. To reflect your bank’s unique business models, we can create a solution from scratch thereby satisfying your needs much more precisely than any off-the-shelf product.

Solution maintenance and support

In case you need a dedicated IT team to upgrade your banking software, ScienceSoft can ensure support and maintenance services. With ScienceSoft’s help, you can reduce the cost of technical support as well as get upgrades, design update, performance tuning, and patches for your banking systems.

Meet your business challenges

At IDS Software, we successfully meet the following business challenges of retail and corporate banking:

  • Decreased level of customer trust
  • Customer attrition
  • Unsatisfactory CX and loyalty
  • Weak cross-selling
  • Disintegrated communication with customers
  • Fragmented view of customers
  • Increased competition from Fintechs
  • and more.

How to Start

Whether you need a mobile banking app, banking CRM or a custom banking software solution, our dedicated IT consultants and business analysts are ready to provide you with a consultation and a proof of concept based on your project scope and complexity. Reach out to our IT consultants to discuss your business challenges in more detail.

Contact Us