LT
IDS LEADERSHIP
Linh Tran
Head of AI Solutions
AI Agents · Enterprise RAG · Solution architecture
Background
Linh leads AI Solutions at IDS Software, designing custom enterprise AI Agents, retrieval systems, and operational automation for clients across financial services, manufacturing, and B2B SaaS. Linh translates business KPIs into AI architectures that integrate cleanly with enterprise systems.
Areas of Expertise
- Custom AI Agents
- Enterprise RAG architecture
- AI solution design
- KPI-driven AI scoping
- Multi-agent orchestration
Career Journey
- 2024Head of AI Solutions· IDS Software
- 2022Lead AI Solutions Architect· IDS Software
- 2018Senior Solutions Engineer· IDS Software
- 2014Software Engineer· Enterprise SaaS firm
Built integrations for financial services and operational platforms.
Leadership Philosophy
“Every AI use case has a hidden integration tax. We surface it during scoping — so the pilot can actually become a production system three months later.”
Message to Customers
Tell us the workflow you want AI to support and the KPI you want it to move. We will design the simplest architecture that delivers measurable impact and scales as you grow.
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